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VIP SAMPLE SALE: From Concept to 20K+ MAU

VIP SAMPLE SALE is a curated platform delivering the latest NYC sample sales, featuring a seamless user experience and data-driven growth, reaching 20K+ monthly active users.

About

VIP SAMPLE SALE started as a vision to simplify the way fashion enthusiasts access sample sales in New York. The goal was to create a seamless, data-driven e-commerce platform that provides real-time updates on luxury and emerging designer discounts while ensuring an intuitive user experience.

Results & Impact

📈 Website Traffic: Increased to 20,000+ monthly user

📩 Email Subscribers: Grew from 0 → 18,000+ in 5 months


🛍 Form & Button Conversions: +35% increase


🔥 Instagram Growth: 58K+ followers in 6 months


📊 SEO Ranking: Ranked top 3 on Google for “NYC sample sales”

📈 Website Traffic: Increased to 20,000+ monthly users

📩 Email Subscribers: Grew from 0 → 18,000+ in 5 months

🛍 Form & Button Conversions: +35% increase

🔥 Instagram Growth: 5K+ followers in 4 months

📊 SEO Ranking: Ranked top 3 on Google for “NYC sample sales”

📈 Website Traffic: Increased to 20,000+ monthly users

📩 Email Subscribers: Grew from 0 → 18,000+ in 5 months

🛍 Form & Button Conversions: +35% increase

🔥 Instagram Growth: 5K+ followers in 4 months

📊 SEO Ranking: Ranked top 3 on Google for “NYC sample sales”

Duration

Duration

Shipped in Oct 2024

Founded

Founded

2006

Industry

Industry

E-commerce, Fashion

Monthly Active User

20,000+ (2025)

Role

Role

Web Design, Graphic Design, Social Assets Design, Marketing &Growth

35%

Improved Conversions

20,000+

Monthly User

18,000

Email Subscribers

Project Scope

VIP SAMPLE SALE is a curated platform delivering real-time updates on NYC’s top sample sales. I led the end-to-end design and growth strategy, focusing on:

Website Design & Development – Built a fast, mobile-friendly site.

UX Optimization – Improved navigation and engagement using analytics.

Content & Maintenance – Weekly updates on new sales and deals.

Marketing & Growth – Scaled to 20K+ MAU through SEO, email, and social media.

Monetization – Integrated affiliate links, with plans for direct sales.

Challenges & Solutions

1️⃣ Fast-Paced Industry → Dynamic UX

👉 Sales change quickly. Users need instant access.

Solution: A clean, visual-first layout for easy browsing.


2️⃣ SEO vs. UX Balance

👉 Needed high rankings without harming usability.

Solution: Optimized structure + speed, reaching top 3 on Google.


3️⃣ Scaling Without Ads

👉 Grew from 0 → 20K+ MAU organically.

Solution: 44% email open rate, social media & influencer strategy.


4️⃣ Monetization Shift

👉 Started as an info hub, needed revenue.

Solution: Affiliate links now, direct e-commerce next.

Problem Discovery

Problem Discovery

Problem Discovery

When conceptualizing VIP SAMPLE SALE, I recognized a gap in the market:


Fragmented Sample Sale Information – Fashion lovers had to manually search multiple sources to find deals.

Inconsistent User Experience – Existing sample sale websites were outdated, cluttered, and lacked clear navigation.

Low Engagement – Many platforms lacked personalization and had poor email marketing execution.

No Centralized Shopping Hub – Users couldn’t easily browse or shop, missing out on opportunities.

User Research Insights

After analysing the data we collected through our qualitative interviews with both doctors and patients, we created a persona to match the qualities of our target users. This persona then helped us create our designs and helped us stay focussed on the needs of the user.

85% of users found it frustrating to track sample sales across multiple platforms.

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85% of users found it frustrating to track sample sales across multiple platforms.

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85% of users found it frustrating to track sample sales across multiple platforms.

01

60% of users wanted a curated list of best discounts rather than manually browsing.

02

60% of users wanted a curated list of best discounts rather than manually browsing.

02

60% of users wanted a curated list of best discounts rather than manually browsing.

02

75% of shoppers said they would subscribe to email updates for sample sales.

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75% of shoppers said they would subscribe to email updates for sample sales.

03

75% of shoppers said they would subscribe to email updates for sample sales.

03

90% of interviewees said they wanted a mobile-friendly experience.

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90% of interviewees said they wanted a mobile-friendly experience.

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90% of interviewees said they wanted a mobile-friendly experience.

04

Conclusion: There was a need for an aggregated, easy-to-navigate platform with real-time updates and seamless email notifications.

Design & Solutions

Design & Solutions

Design & Solutions

With these insights, I focused on designing a seamless user experience that prioritized clarity, accessibility, and engagement.


Style Guide

Designed a mobile-first approach, optimizing for browsing on the go.

Integrated direct shopping links, enabling users to access discounts instantly.


UI/UX Design


🎨 Color & Typography: Used a sleek, minimalist design to reflect luxury fashion.

🔘 Navigation: Simplified menus with clear CTAs to improve conversion rates.


Maintenance & Growth Strategy

Maintenance & Growth Strategy

With these insights, I focused on designing a seamless user experience that prioritized clarity, accessibility, and engagement.


Tracking Performance with Analytics

I used Google Analytics & Hotjar to measure:


Bounce rates – Optimized the homepage layout to reduce exits.

Conversion rates – A/B tested different email signup forms to increase subscribers.

Email Marketing

📩 Created weekly email campaigns with:

Personalized recommendations based on user preferences

Exclusive pre-sale access for subscribers

Urgency triggers (“Limited time – sale ends in 24 hours!”)💡


Results: Increased email open rates from 18% → 42% in 3 months.

Social Media Engagement

Built an Instagram & TikTok presence, regularly posting:


Behind-the-scenes sample sale sneak peeks

Influencer collaborations to drive traffic

User-generated content to foster community engagement


💡 Results: Grew Instagram followers to 5,000+ in 4 months.

“VIP SAMPLE SALE needed a sleek, user-friendly platform to showcase NYC’s top sample sales. The final site exceeded expectations—fast, intuitive, and visually engaging. The SEO strategy boosted visibility, and the email marketing drove strong user engagement. A game-changer for our brand!”

Ellen

Co-founder | Aglaia Media

Next Steps

Looking ahead, I plan to scale VIP SAMPLE SALE by:

🔹 Adding personalized user dashboards for tailored shopping experiences

🔹 Integrating an e-commerce function to directly sell curated sample sale pieces

🔹 Expanding into new cities (LA, Miami)


💡 “This project taught me how to blend UX design with marketing and business strategy. I learned the power of data-driven decisions and the importance of iterating based on user needs.”

Get in Touch

© 2025 Designed by Xinru Wen.

Get in Touch

© 2025 Designed by Xinru Wen.

Get in Touch

© 2025 Designed by Xinru Wen.